Sales Policy

This Sales Policy governs all purchases made through our website. By placing an order, customers agree to the terms outlined herein.
Product availability is subject to stock levels, and we reserve the right to limit quantities per customer.
Prices displayed on the website are inclusive of applicable taxes unless otherwise specified. Promotions and discounts are valid for a limited time and cannot be combined unless explicitly stated.
We reserve the right to refuse service or cancel orders at our discretion, particularly in cases of suspected fraud or unauthorized transactions.

Accepted payment methods include major credit cards (Visa, MasterCard, American Express), debit cards, PayPal, and other secure online payment systems listed at checkout.
Payments must be completed in full before orders are processed and shipped.
All transactions are secured using encryption technology to protect customer information.
Currency conversion fees or other related charges for international payments are the responsibility of the customer.

Orders are processed within 1-3 business days from the time payment is received. Processing times may vary during peak seasons or special promotions.
Shipping options and estimated delivery times are provided at checkout. Delivery times may be affected by factors beyond our control, such as carrier delays or customs processing for international shipments.
Customers will receive a tracking number via email once their order has been dispatched.
It is the customer’s responsibility to provide accurate shipping details. We are not liable for lost shipments due to incorrect or incomplete addresses.

Eligibility: Returns are accepted for unused and unopened items within 30 days of delivery. Certain products, such as custom or clearance items, may be non-returnable; this will be indicated in the product description.
Process: To initiate a return, contact our customer service team at [support email] with your order number and reason for return. Upon approval, instructions for returning the item will be provided.
Refunds: Once the returned item is received and inspected, refunds will be issued to the original payment method within 7-10 business days. Shipping fees are non-refundable unless the return is due to an error on our part or a defective product.
Exchanges: We offer exchanges for defective or damaged items. Replacement items will be shipped after receiving and verifying the original product.

Select products are covered under a manufacturer’s warranty for a specified period (details are listed on the product page). This warranty covers defects in materials and workmanship.
Warranty claims must be accompanied by proof of purchase and photos or videos documenting the issue. For assistance, contact [support email].
Warranties do not cover damages resulting from misuse, unauthorized modifications, or accidental damage.

Customers may request to cancel their order within 24 hours of purchase. Beyond this timeframe, cancellations may not be possible if the order has already entered the shipping process.
To cancel an order, contact our support team with your order number. Approved cancellations will be refunded promptly to the original payment method.

Customers outside [country] are responsible for any import duties, taxes, or customs fees associated with their order.
International shipments may experience delays due to customs processing or local delivery conditions.
Returns for international orders are subject to the same policy, but customers are responsible for return shipping costs unless the return is due to our error.

In the event of a dispute, customers are encouraged to contact our support team to resolve the issue amicably.
If a resolution cannot be reached, disputes may be addressed through mediation or arbitration in accordance with local consumer protection laws.

This policy may be updated periodically to reflect changes in our operations or applicable laws. Customers are encouraged to review the policy before making a purchase.

For any inquiries, assistance, or feedback regarding our Sales Policy, please reach out to us: